Quick Links for Students and Teachers

     

Current News

Network Status:

Normal!!!

Training Schedule

Path Driver for Reading (K-12)
Wednesday, August 7, 2013 8:30 a.m. - 11:30 a.m.

Path Driver for Math (K-12)
Wednesday, August 7, 2013 12:30 p.m. - 3:30 p.m.

Academy of Reading (grades 2-12)
Thursday, August 8, 2013 8:30 a.m. - 11:30 a.m.

Academy of Math (grades 2-12)
Thursday, August 8, 2013 12:30 p.m. - 3:30 p,m,

Making Connections (grades 2-5)
Friday, August 9, 2013 8:00 a.m. - 10:00 a.m.

Explode the Code (K and 1st)
Friday, August 9, 2013 10:15 a.m. - 12:15 p.m.

MCI Online (grades 6-12)
Friday, August 9, 2013 12:30 p.m. - 3:30 p.m.

Please register using the link below:

WCS IT Helpdesk

We would like to introduce our new IT Helpdesk management software. The Technology Department made the switch to be able to better serve staff and students. With this new management software we are able to track, correspond, and better facilitate the needs of everyone. Please follow the link below to the new Helpdesk. You will need to login with your login information you use to login to your PC. Once you are logged in, you will have your own User portal that will allow you to submit a Helpdesk item, track the tickets you have submitted, see the tickets that have been completed, and also close your own tickets if you resolved the problem


Website Changes

Attention all Staff!!!

With our recent switch to Google Apps for Education we have also switched all of our district sites over to Google Sites. With this being said, until the "newness" wears off, the WCS Technology Dept. staff are the only ones that have access to make changes to anything on the sites.

If you want something changed, please don't hesitate to email those changes to Mark Nance at nancem@whitehallcityschools.org. This also includes the website calenders that are posted up on each school's websites. We are more than willing to maintain those until everyone gets more familiar with Google.

Thanks!!!

~WCS Tech.

Issues

LightPen Issues

With the continuing issues that have plagued the new LightPen interactive systems throughout the new schools we have had a consultant come from Panasonic/Sanyo, the makers of the projectors and LightPen system. A solution is being developed by the installers and technology designer. All ITassist requests regarding lightpen issues are on hold until a fix is in place.

Help Us Help You!

Help!!! we need some information. Many people simply use the words "Computer Broke" when entering an ITassist. We try our best to use the department crystal ball, Ouiji board, and psychic to read your mind. They aren't working, and with recent budget cuts the psychic was let go.

PLEASE!

In order to help us solve your technology issues as quickly as possible, please enter the following information into ITassist: the room number, computer name (click on the "Computer Name" icon-gold star on the desktop), and issue description. Please give as much information as possible.

If you get an ITassist email, please open the email and review the attachment. The attachment will open in a web browser such as Internet Explorer. The attachment has instructions or additional information regarding your trouble ticket and may contain questions which require your input or response.

Renewing Your Educator License?

If you are renewing your teacher license, log in to the portal page and check out the HR & Benefits section under Docs & Forms. There is documentation to help understand the process and use MyLearning Plan.

WCS IT Helpdesk

Need Some Help?