Currently, all Spiceworks activity is being routed through the central server. It is currently functioning correctly with user login and the ability to create tickets. Once Spiceworks creates a patch for the issue with the remote sites we will re-enable those devices.
Print Server Changes
All printers have been removed from 2003fs3. If you are experiencing printer issuses, please remove the ones you currently have in "Devices and Printers" and readd the printer from blade1encl1.
Windows Updates for PC's
ATTENTION!!!! PLEASE MAKE SURE YOU ARE LEAVING ON ALL OF YOUR CLASSROOM/WORKSPACE PC'S ON OVER THE WEEKEND TO ALLOW FOR NECESSARY WINDOWS UPDATES TO TAKE PLACE.
PC's are set to update on automatically on Fridays at 6:00pm. Please leave your PC's in your classrooms/office/work areas powered on over the weekend. We would greatly appreciate it. This will alleviate the issue of your PC randomly restarting on you during the work day and during class time!
Having Issues with Google Apps, Docs, and Drive?
Are there things that aren't just working right when trying to use GMail, Google Drive, Google Apps in Internet Explorer? Give Google Chrome a try!!! We promise, you'll like it!!!
If you sign into Chrome and sync your data it will be there everytime you are on the computer. Chrome is incredibly faster, and yes we know unfortunately there are some pages that may not work well with Chrome. You always have options! But if you want great performance with Google Drive and Docs....choose Google Chrome!!!
Attention all Staff!!!
If you want something changed, please email those changes to Ty Debevoise at email@example.com
Ty is the new Director of Communications and will be handling all district websites and social media for the District.
~WCS Technology Department
WCS IT Helpdesk
We would like to introduce our new IT Helpdesk management software. The Technology Department made the switch to be able to better serve staff and students. With this new management software we are able to track, correspond, and better facilitate the needs of everyone. Please follow the link below to the new Helpdesk. You will need to login with your login information you use to login to your PC. Once you are logged in, you will have your own User portal that will allow you to submit a Helpdesk item, track the tickets you have submitted, see the tickets that have been completed, and also close your own tickets if you resolved the problem
Help Us Help You!
Help!!! we need some information. Many people simply use the words "Computer Broke" when entering an ITassist. We try our best to use the department crystal ball, Ouiji board, and psychic to read your mind. They aren't working, and with recent budget cuts the psychic was let go.
In order to help us solve your technology issues as quickly as possible, please enter the following information into ITassist: the room number, computer name (click on the "Computer Name" icon-gold star on the desktop), and issue description. Please give as much information as possible.
If you get an ITassist email, please open the email and review the attachment. The attachment will open in a web browser such as Internet Explorer. The attachment has instructions or additional information regarding your trouble ticket and may contain questions which require your input or response.
Renewing Your Educator License?
If you are renewing your teacher license, log in to the portal page and check out the HR & Benefits section under Docs & Forms. There is documentation to help understand the process and use MyLearning Plan.