Changes to Google Chrome for voicemail.
Chrome has updated and changed how your can listen to your voicemail. You now have the option to download directly to the PC, download to your Google Drive, and/or listen to the voicemail directly in the email without having to download at all. Please see the provided screenshots below:
Due to running both 32-bit and 64-bit operating systems, we have had to make some changes to the print server. If you are having troubles printing, please remove the printer from your "Device and Printers" and re-add the printer of your choosing. Thank you for understanding and we apologize for the inconvenience this may cause. Also, please check the Docs and Forms section under Tech Tips on how to add a printer, both in Windows 7 and Windows XP.
WCS IT Helpdesk
We would like to introduce our new IT Helpdesk management software. The Technology Department made the switch to be able to better serve staff and students. With this new management software we are able to track, correspond, and better facilitate the needs of everyone. Please follow the link below to the new Helpdesk. You will need to login with your login information you use to login to your PC. Once you are logged in, you will have your own User portal that will allow you to submit a Helpdesk item, track the tickets you have submitted, see the tickets that have been completed, and also close your own tickets if you resolved the problem
With the continuing issues that have plagued the new LightPen interactive systems throughout the new schools we have had a consultant come from Panasonic/Sanyo, the makers of the projectors and LightPen system. A solution is being developed by the installers and technology designer. All ITassist requests regarding lightpen issues are on hold until a fix is in place.
Help Us Help You!
Help!!! we need some information. Many people simply use the words "Computer Broke" when entering an ITassist. We try our best to use the department crystal ball, Ouiji board, and psychic to read your mind. They aren't working, and with recent budget cuts the psychic was let go.
In order to help us solve your technology issues as quickly as possible, please enter the following information into ITassist: the room number, computer name (click on the "Computer Name" icon-gold star on the desktop), and issue description. Please give as much information as possible.
If you get an ITassist email, please open the email and review the attachment. The attachment will open in a web browser such as Internet Explorer. The attachment has instructions or additional information regarding your trouble ticket and may contain questions which require your input or response.
Renewing Your Educator License?
If you are renewing your teacher license, log in to the portal page and check out the HR & Benefits section under Docs & Forms. There is documentation to help understand the process and use MyLearning Plan.