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Help Us Help You!

posted Aug 1, 2012, 8:46 AM by Mark Nance   [ updated Aug 1, 2012, 11:41 AM ]
In order to help us solve your technology issues as quickly as possible, please enter the following information into ITAssist: the room number, computer name (click on the "Computer Name" icon-gold star on the desktop), and issue description. Please give as much information as possible.


If you get an ITAssist email, please open the e-mail and review the attachment. The attachment will open in a web browser such as Internet Explorer. The attachment has instructions or additional information regarding your trouble ticket and may contain questions which require your input or response.
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